1. Introduction

Welcome to Bisafe. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By accessing or using our platform, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Country/Region

  • Identity verification data (e.g., government-issued ID)

  • Wallet addresses

b. Financial Information

  • Deposit and withdrawal transactions

  • Payment method details (e.g., bank, crypto wallet)

c. Usage Data

  • IP Address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and other analytical data

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the platform

  • Process deposits, investments, and withdrawals

  • Verify your identity and ensure security

  • Communicate with you (support, promotions, updates)

  • Improve user experience and analytics

  • Comply with legal obligations (e.g., KYC, AML regulations)

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Regulatory authorities upon legal request

  • Third-party service providers for payment processing and ID verification

  • IT and analytics partners helping us maintain the website

All third parties are obligated to safeguard your information under strict confidentiality agreements.

5. Data Retention

We retain your information:

  • As long as your account is active

  • For legal, tax, and regulatory purposes

  • Until you request deletion (where applicable)

6. Your Data Rights

Depending on your location (e.g., EU/UK under GDPR), you may have the right to:

  • Access your data

  • Correct or update inaccurate data

  • Request data deletion

  • Object to or restrict certain uses of your data

  • Withdraw consent at any time

To exercise these rights, contact: support@bitsafe.us

7. Cookies and Tracking Technologies

We use cookies to:

  • Maintain user sessions

  • Analyze traffic and improve site functionality

  • Store preferences

You can control cookie settings through your browser.

8. Security Measures

We implement:

  • End-to-end encryption

  • Two-factor authentication (2FA)

  • Regular security audits

  • Secure cold storage for crypto assets

Despite our efforts, no method of transmission is 100% secure. Use Bitsafe at your own discretion.

9. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

10. International Users

If you access Bitsafe from outside your country, your data may be transferred to servers in jurisdictions with different data protection laws. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this policy at any time. You’ll be notified via email or website notice. Please review regularly.

Last updated: [Insert Date]

12. Contact Us

If you have questions about this policy, contact us at:

Email: support@bisafe.us
Phone: +1 (802) 650-7895
Address: Bitsafe Crypto Investment Ltd., 100 Crypto Plaza, London, UK.